Demo scenario
Real estate agency

Realty Agency: from "looking for a flat" to a viewing in one evening

The agency's realtors spent hours on people who were "just looking". The bot checks budget and district, picks listings from the base and only books viewings for ready buyers.

Niche
Real estate, Kyiv
Channel
Telegram bot
Launch
4 weeks
Volume
~600 leads/month
22:14
Chats
Realty Agency
bot
RA
What can this bot do?I'll find you a flat in Kyiv by budget and district, show photos and book a viewing 🏡
Today
Good evening, I'm looking to buy a 2-bedroom flat22:08
Good evening! Happy to help 🏡 What budget are you thinking of?22:08
And the district?22:08
3 options in Osokorky:
1. Lakeside complex, 64 m², 9th floor · $89,000
2. Teplovozna St, 58 m², renovated · $78,500
3. New build by the metro, 71 m² · $96,00022:09
does the 7% mortgage apply to them?22:09
For new builds it can, under the yeOselia programme, but the terms depend on the property and your category. The realtor will go through it and check at the viewing22:09
When could you see options 1 and 3? They're next to each other22:10
Viewing booked ✅
Saturday, 11 AM · realtor Iryna
Lakeside complex and the new build by the metro

Iryna will message you tomorrow to confirm the details22:10
Message
DoneBooked a viewing in the realtor's calendar

Results

2 minfrom first message to a booked viewing
4button taps instead of a form
3listings from the base in one pick
22:08an evening request, the viewing already in the calendar

* Demo case: names, quotes and numbers are placeholders and will be replaced with real ones.

Challenge

Ad leads went to every realtor in turn. Half the people had no budget or didn't know what they wanted, while hot leads waited for a reply.

  • Every lead qualified by hand
  • Picks put together from a sheet manually
  • Viewings arranged across five messengers

Solution

The AI assistant asks three key questions, picks listings from the agency base, answers common mortgage questions and books a viewing in the right realtor's calendar.

  • Qualification with buttons in 30 seconds
  • Picks from the base with prices and size
  • The viewing goes straight to the calendar and the realtor's inbox
Architecture

How the bot is built

The customer writes in a messenger, the AI assistant understands the request and works with the business's services itself. No copying between tabs.

TriggerBot message
AI assistantMatching & qualifying
ModelPrompt: 3 questionsListings vector DBMemory
Lead ready?
yes
Viewing
Email realtor
Deal
no
Warm leads
In 7 days
New listings
Trigger: where the customer comes fromAI assistantThe agent's model, prompt, memory and knowledge← swipe the diagram →
Behind the scenes

What happens while the customer types

01

Searches the base

The bot filters the agency base by budget, district and rooms and shows the three best matches.

Google SheetsListings · Left bank
ListingDistrictm²Price, $
2Lakeside complexOsokorky6489,000
312 TeplovoznaOsokorky5878,500
4New build by metroOsokorky7196,000
5→ 3 matches2-bed58-7178-96K
3 matches found by the AI assistant · just now
02

Books the realtor's time

The viewing appears in the realtor's calendar with the client's contact and chosen listings.

Google CalendarIryna · Saturday
Iryna
9 AM10 AM11 AM12 PM1 PM2 PM3 PM
Signing
Viewing, Podil
Call
Viewing · Zatoka + Harbour
Added by the AI assistant · just now
03

Hands the lead to the realtor

The realtor gets an email with the client's answers and the chat history, so there's nothing to ask again.

GmailIryna, realtor
Viewing on Saturday, 11 AM · 2-bed, Osokorky
FromAI assistant
ToIryna, realtor
Budget: $70-100K
District: Osokorky, 2 bedrooms
Interested in: lakeside complex, new build by the metro
Question: yeOselia mortgage
Open chat
Stack

Tools and integrations

The bot's brain
AI assistant
  • Qualifies the lead
  • Picks listings
  • Arranges the viewing
Agent parts
ModelPrompt: 3 questionsListings vector DBMemory
ChannelTelegram Bot API

Dialogue, button qualification

Bot API
DataGoogle Sheets

Listings base

OAuth 2.0
ScheduleGoogle Calendar

Realtors' calendars

OAuth 2.0
EmailGmail

Emails to realtors

OAuth 2.0
CRMAgency CRM

Leads and deals

REST API
Your service

We'll connect your CRM, accounting, sheets or website via API or webhook.

I want a bot like this
Honestly

Pros and limits

What the business got

  • Realtors only work with qualified leads
  • A pick from the base in a minute, no manual search in the sheet
  • Viewings never overlap in the calendar
  • The whole chat history in the email and CRM

Limits worth knowing

  • The bot gives no legal or financial guarantees on mortgages
  • The listings base must be updated daily
  • Only the realtor negotiates the price
Rollout

From brief to launch

Week 1

Qualification questions and base structure

Week 2

Listing picks and common answers

Week 3

Calendars, Gmail, CRM

Week 4

Test on ad traffic and launch

“My Saturdays are now full of viewings with people who are actually ready to buy.”
Iryna Shevchuk
agency realtor

Ready to handyour chats to a bot?

Message us in any messenger and we'll show a live demo of the AI assistant for your niche.

  1. 01You message usin any messenger
  2. 02A demo for your nichewithin 1-2 days, free
  3. 03Launchfrom 1 week