Fitness Club: a trial workout in five messages
A club in Pozniaky got leads from ads, but the manager only called back the next day. The bot replies at once, asks about the goal and books a free session.
- Niche
- Fitness club, Kyiv
- Channel
- Telegram bot
- Launch
- 3 weeks
- Volume
- ~900 chats/month
Gym and group classes until noon
$22/month
What's your goal?07:36
Thursday, 7:30 AM · coach Dmytro
31 Drahomanova St
Bring indoor shoes and water. You can pay for the membership now or after the session:07:38
Results
* Demo case: names, quotes and numbers are placeholders and will be replaced with real ones.
Challenge
Ad leads went cold before the manager could call. And current members never got a reminder to renew.
- Call-backs after 12-24 hours
- Trial sessions without confirmation
- Renewals handled by hand
Solution
The AI assistant replies in seconds, matches a membership to the schedule and goal, books a coach, reminds about the session and offers a renewal a week before the membership ends. It gives no health advice: with pain or an injury it suggests seeing a doctor and telling the coach.
- The goal without long forms and without collecting health data
- Free coach slots from the calendar
- Payment and the client in the club sheet
How the bot is built
The customer writes in a messenger, the AI assistant understands the request and works with the business's services itself. No copying between tabs.
What happens while the customer types
Finds a free coach
The bot sees the coaches' schedule and offers morning slots, because the client chose a morning membership.
Adds the client to the base
The club sheet gets a client with a goal, membership and trial time. The bot records no health details: the client discusses pain or injuries with the coach in person.
Sends the payment
A monobank payment link for the membership arrives in the bot. After payment the bot marks the membership active in the sheet itself.
Tools and integrations
- Knows memberships and coaches
- Considers goal and schedule, gives no health advice
- Reminds and renews
Dialogue, inline buttons
Coaches' schedule
Clients and memberships
Membership payments
Pros and limits
What the business got
- Leads get an answer while they're still hot
- Coaches know the client's goal in advance and discuss health in person
- The reminder the evening before arrives in the same Telegram chat
- The renewal offer arrives on its own a week before the end
Limits worth knowing
- The bot doesn't write training plans, give health advice or store such details: with pain or an injury it points to a doctor and the coach
- The coaches' schedule must live in the calendar, not a notebook
- Clients can turn off renewal messages in the bot
From brief to launch
Memberships, script, tone
Coach calendars and client sheet
Payment, reminders, launch
“We finally stopped losing people from ads. The bot books them while they're still motivated.”
Ready to handyour chats to a bot?
Message us in any messenger and we'll show a live demo of the AI assistant for your niche.
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- 02A demo for your nichewithin 1-2 days, free
- 03Launchfrom 1 week